Privacy Policy

Privacy Summary

Shrijee Nexus Pvt. Ltd. values your privacy. We collect only the information needed to provide our services, improve user experience, and ensure regulatory compliance. We do not sell your data.

What we collect: Basic contact details, business information, and website usage data.

Why we collect it: To respond to inquiries, process orders, enhance customer support, and improve our website and services.

Your choices: You may request access, correction, or deletion of your personal information at any time.

For full details, please review our complete Privacy Policy.

Privacy Policy

Shrijee Nexus Pvt. Ltd.

Last Updated: [26/11/2025]
Shrijee Nexus Pvt. Ltd. (“we”, “our”, “us”) is committed to protecting the privacy of individuals and organizations that interact with our website, products, and services. This Privacy Policy outlines how we collect, use, store, and safeguard information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number
  • Company name, job title
  • Billing and shipping address

1.2 Technical Data

  • IP address, browser type, device identifiers
  • Website usage data (analytics, cookies, log files)

1.3 Business Information

  • Product inquiries, service requirements
  • Purchase histories and communication records

2. How We Use Your Information

We use collected information to:
  • Process product inquiries and service requests
  • Enhance customer support and communication
  • Improve our website, products, and services
  • Send updates, technical documents, or promotional materials (with consent)
  • Maintain compliance with legal, regulatory, and safety requirements

3. Legal Basis for Processing

We process data under the following grounds:
  • Contractual necessity for providing our products or services
  • Legitimate business interests, such as improving user experience
  • Consent, where required for marketing or tracking
  • Legal compliance, including chemical and safety regulations

4. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies to:

  • Improve website performance
  • Analyze user behavior
  • Personalize content Users may manage cookie preferences via their browser
    settings.

5. Information Sharing and Disclosure

We do not sell or rent personal information. We may share information with:

  • Authorized distributors or service partners
  • Logistics and transport providers for order fulfillment
  • Regulatory authorities when required by law
  • IT service providers for secure data hosting and maintenance All partners are required to follow strict confidentiality and data-protection standards.

6. Data Storage & Security

We implement industry-standard technical and organizational safeguards, including:

  • Encrypted communication channels
  • Restricted access controls
  • Secure data backup procedures
  • Regular security audits
Despite strong measures, no system is fully immune to cyber risks.

7. Data Retention

Information is retained only as long as necessary to:
  • Fulfill business and service obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes or complete audits

8. Your Rights

Depending on applicable law, users may have the right to:
  • Access or request a copy of their data
  • Correct inaccurate information
  • Request deletion of personal data
  • Withdraw consent for marketing
  • Restrict or object to certain processing activities
Requests may be submitted via the contact information below.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content. Users are encouraged to review their respective privacy policies.

10. International Data Transfers

If data is transferred outside India for hosting or processing, we ensure adequate protections through lawful data-transfer mechanisms.

10A. GDPR Compliance (EU Users)

If you are located in the European Union, the following rights and protections apply under the General Data Protection Regulation (GDPR):
  • Right to Access – request a copy of the personal data we hold.
  • Right to Rectification – correct inaccurate or incomplete information.
  • Right to Erasure (Right to be Forgotten) – request deletion of your data.
  • Right to Restrict Processing – limit how your data is used.
  • Right to Data Portability – obtain your data in a machine-readable format.
  • Right to Object – opt out of certain processing activities.
  • Right to Withdraw Consent – applicable to marketing and optional data collection. We process EU data based on consent, contractual necessity, and legitimate interest

10B. CCPA/CPRA Compliance (California Residents)

California residents are entitled to additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
  • Right to Know what personal information is collected and how it is used.
  • Right to Delete personal data, subject to legal exceptions.
  • Right to Opt Out of the sale or sharing of personal information (we do not sell
    data).
  • Right to Non-Discrimination for exercising privacy rights.
  • Right to Correct inaccurate personal information. Residents may submit requests using the contact details provided.

10C. India’s Digital Personal Data Protection Act (DPDP Act 2023)

For individuals covered under the Indian DPDP Act 2023:
  • Processing is conducted with a clear and lawful purpose.
  • Data is collected with consent or as required for business operations.
  • Users have rights to access, correct, withdraw consent, and request erasure
    subject to legal requirements.
  • Personal data is protected using reasonable security safeguards.
  • Children’s data is processed with heightened sensitivity and parental consent
    where required.
  • Data processors and third parties are bound by confidentiality and compliance
    obligations.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services indicates acceptance of the updated version.

12. Contact Information

For questions or requests regarding this Privacy Policy: